Core to our customer commitment philosophy is our Transparent Transitioning™ product fulfillment program. Currently, U.S. prototyping operations are done ‘onshore’ with laminates and prepregs supplied by U.S. companies. Once the prototyping process is complete and the products are ready for full-up production, those production operations are switched to off-shore facilities. To save costs, original laminates are replaced with off-shore materials which are more cost effective and supposedly have the same characteristics as the material used for prototyping. But, there is no guarantee that there won’t be variances between the two sets of materials. In fact, in order to ensure that the volume manufactured product will work right the first time, it is often necessary for the customers’ design groups to “remap” their designs to the offshore materials.
With Shengyi’s Transparent Transitioning product fulfillment program, “what you don’t see is what you get” for both prototyping and full-up manufacturing efforts. With ShengyiUS, the laminate you select for your prototyping efforts will be the same laminate that will be used when you transition your volume production off shore so the transition process is both seamless and transparent. Our team of in-house, design-for-laminate technical experts will ensure that you pick the best laminate for your particular design and they will also guarantee that the laminate used for your prototyping efforts will be the same laminate used for your full-up production efforts.
Our Customer Commitment
Our corporate philosophy combines excellence in manufacturing along with our commitment to provide our customers with the highest quality technical engagement and fulfillment process. From the onset of the laminate/prepreg manufacturing process to the final test and delivery of our product to the customer, we provide world-class service, on a global basis. Regardless of the geographical location of our customers, our service and support is “right next door” 24/7.